Shipping Policy

Last Updated: [09/08/2025]

At JustKatch, we aim to deliver your orders quickly, safely, and reliably. Please review our shipping policy below.

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1. Processing Time

• Orders are processed within 1–3 business days after order/payment confirmation.

• You will receive an email confirmation once your order has been shipped.

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2. Shipping Time & Delivery

• Estimated delivery time: 2–7 business days, depending on your location.

• Delivery times may vary due to customs, courier delays, or unforeseen circumstances.

• We do our best to ensure timely delivery, but delays outside our control may occur.

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3. Shipping Rates

• Shipping fees are calculated at checkout and may vary depending on your shipping address and order size.

• Free shipping promotions may be offered occasionally and will be clearly stated on our website.

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4. Order Tracking

• Once your order has shipped, you will receive a tracking number via email.

• You can use this number to track your package directly through the courier’s website.

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5. International Shipping

• Yes, we ship worldwide!

• Customs fees, duties, or taxes (if applicable) are the responsibility of the customer.

• International deliveries may take longer due to customs clearance.

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6. Wrong Address Disclaimer

• Please ensure your shipping details are correct when placing an order.

• We are not responsible for orders shipped to incorrectly provided addresses.

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7. Lost or Damaged Packages

• If your order is lost or arrives damaged, please contact us within 24-48 Hours with photos and order details.

• We will assist you in resolving the issue with a replacement or refund where applicable.

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8. Contact Us

If you have any questions regarding shipping, please contact our support team:
📧 info.justkatch@gmail.com